A guide to energy discount types

Energy discounts play a large part of how energy is sold in Australia. This helpful guide helps you understand the different discounts applied to your bill.

OCTOBER 22, 2018

Get to know your discounts to ensure that you are not missing out.

Discounts play a large part of how energy is sold in Australia.

Here are the main categories of discounts available on your energy bill:

  • Pay on time
  • Direct Debit
  • Guaranteed
  • Double up/Combo
  • Other Online

Read on below to understand each of these discounts.

Pay on time discounts

If you pay your bill in full and on time, you generally receive this discount.

Most retailers only offer this discount on your usage charges, but some offer this on both usage and supply charges.

These amounts can be huge and are effectively a very large late payment fee. If you select this discount type, you should be certain that you can keep track of the dates and make your payment on time.

Direct Debit discounts

If you agree to set up a direct debit payment to your energy provider, you can get this discount.

Most retailers offer there most generous discounts for direct debit as it ensures that you will pay your bill on time. 

Guaranteed discounts

These discounts are not conditional. You will receive them no matter how you pay.

Effectively this is a retailer’s way of reducing their price, without having to change their overall pricing.

Double up or “Combo” discounts

If you take up electricity and gas from the same retailer, the retailer will often give you an extra discount on both fuel types.

It is worth shopping for electricity and gas together when looking to make a change.

Other Online discounts

Online discounts vary, but generally require you to receive your bills and correspondence via email. Sometimes, like in the case of Powershop, accessing the best possible discount requires signing in and purchasing special power-packs and other promotions.

Checking your discounts

If you have a closer look at your bill, you should be able to tell if you are receiving a discount and what conditions are attached to it.

For energy offers, you can view the price fact sheet for a deal to see how much discount is on offer and what conditions are attached.

Using Handled’s app

If you tap on your plan displayed in the Dashboard, a popup screen appears that will show you all the key terms of your current deal.

This includes information on discounts.

When you select a new offer on the deals screen, there is a section called “What you should know” that will call out any discounts offered on the deal.

You can also select the Electricity or Gas Price fact sheet and see the full details of the deal displayed to you.

If you’re not using our Handled app already, you can download it from our website for free.

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