ENERGY AT HOME

How to find your electricity provider

Do you know who to call when your power goes out? Not your provider! Discover who distributes your electricity and/or gas with this helpful guide.

OCTOBER 22, 2018
CARL PRINS

Find out who your Distributor is and how much of your bill comes from their charges.

Did you know that your electricity is not delivered to your home by your retailer?

Read on to find out who your Distributor is and how much of your bill comes from their charges.

Find your energy distributer

It is important to understand that the electricity supplied to your home is delivered by “Distribution Network Service Providers” commonly referred to as “Distributors”.

If you’re a NSW or South East Queensland resident, your bill will list your distributor. You can discover their coverage areas by clicking the links below:

Your distributor is who you need to call if there is a blackout or some other problem with your connection.

How do distributors get paid?

Distributors recover their costs from the Retailer that bills you.

This includes a charge for your connection to the grid, as well as a charge for the amount of electricity you consume.

The amount they are a allowed to charge is regulated by the Australian Energy Regulator (“AER”).

If you are interested in seeing exactly how much of your bill charges get paid to your Distributor, we have linked the information for you below:

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